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Sheet Music Direct is not a separate entity but is a trading name of Hal Leonard LLC. Hal Leonard LLC is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be collected, stored, used, disclosed and otherwise processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Hal Leonard LLC is the controller of your personal data that it collects from you or otherwise receives. This means that it determines the purposes and means of the processing of your personal data. However it will process your personal data in accordance with this policy.
In this policy:
We also collect records of personal property, products, or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies in connection with our products and services.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookies Policy.
Google Analytics. Please note in particular that our site uses Google Analytics, including its data reporting features. Information collected by Google Analytics includes but is not limited to web metrics. For information on how Google Analytics collects and processes data, please see the site “How Google uses data when you use our partners' sites or apps”, currently located at www.google.com/policies/privacy/partners/. For information on opting out of Google Analytics, we encourage you to visit Google’s website, including its list of currently available opt-out options presently located at https://tools.google.com/dlpage/gaoptout.
Do Not Track. The term “Do Not Track” refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to automated Do Not Track requests. However, if you wish to stop such tracking, please contact us with your request, using our contact details provided below.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
Our site may, from time to time, contain links to and from the websites or apps of our partner networks, advertisers and affiliates. If you follow a link to any of these websites or apps, please note that these websites and apps have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites or apps.
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacy@sheetmusicdirect.com.
Our site may feature various community areas and other public forums, including blog areas and places where users can post reviews (collectively, the "Public Areas"). These Public Areas are open to the public and should not be considered private. We cannot prevent such information from being used in a manner that may violate this privacy policy, the law, or your personal privacy. We are not responsible for the results of such postings or for the accuracy of any information contained in those postings.
Any information you share in a Public Area (including personal data) is by design open to the public and is not private. You should think carefully before posting any information in any Public Area. What you post can be seen, disclosed to or collected by others and may be used by others in ways we cannot control or predict. As with any public forum on any website, the information you post may also show up in third-party search engines like Google, Yahoo, MSN, and Bing. If you mistakenly post personal data in a Public Area you can send us an e-mail to request that we remove it by contacting us at privacy@sheetmusicdirect.com. You should understand that in some cases, we may not be able to remove your information.
This Section 14 shall apply only to the extent that we are regulated as a business (as defined in the California Consumer Privacy Act of 2018 (collectively with any regulations promulgated thereunder, the "CCPA")) under the CCPA. This Section 14 shall apply to you only if you are a California resident.
As used in this Section 14, “sell” (including any grammatically inflected forms thereof) means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, consumer information (as defined below) to another business or a third party for monetary or other valuable consideration.
“Selling” does not include (i) disclosing consumer information to a third party at your direction, provided the third party does not sell the consumer information except in accordance with the CCPA, (ii) where you intentionally interact with a third party through our products or services, provided the third party does not also sell the consumer information, (iii) using or sharing your consumer information with a service provider as necessary to perform business purposes, provided that such service provider provides its services on Hal Leonard LLC’s behalf and provided that the service provider does not further collect, sell or use the consumer information except as necessary to perform the business purpose, or (iv) transfers of your consumer information to a third party as an asset that is part of a merger, acquisition, bankruptcy, or other transaction in which the third party assumes control of all or part of Hal Leonard LLC, provided that information is used or shared consistently with the CCPA.
Where noted in this policy, until January 1, 2021, the CCPA exempts consumer information reflecting a written or verbal business-to-business communication ("B2B consumer information") from some its requirements, provided that such exemptions shall not apply from and after January 1, 2021.
14.1 Consumer Information Collected: We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with particular California residents, devices or households ("consumer information"). Consumer information does not include deidentified or aggregated information, publicly available information from government records, or any other information that is excepted from the definition of "personal information" under the CCPA, or any information that is otherwise not regulated by the CCPA. In particular, we have collected the following categories of consumer information from California residents, households or devices within the last twelve (12) months:
Category | Examples | Business or commercial purposes for which we collect and use consumer information |
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A. Identifiers. | Name, e-mail address and telephone number; date of birth; unique personal identifier; address (including city, state/province, ZIP Code and country code); where relevant, job title, company/employer name and work contact details including phone number and address; if you are a music teacher or other music professional, in addition to information as above, details of the type of music you teach or your professional role, and your membership of any teaching association or other organisation for music professionals; and any other identifiers to the extent included in a Public Area. | For the business and commercial purposes described in Sections 3, 4 and 13 of this policy. |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | Name, telephone number; address (including city, state/province, ZIP Code and country code); your billing/payment information (including cardholder name, daytime telephone number, card type, credit card number, debit card number, and/or other card details and/or PayPal transaction ID); and any other personal information categories listed in the California Customer Records statute to the extent included in a Public Area. | For the business and commercial purposes described in Sections 3, 4 and 13 of this policy. |
C. Protected classification characteristics under California or federal law. | Age, and any protected classification characteristics under California or federal law to the extent included in a Public Area. | For the business and commercial purposes described in Sections 3, 4 and 13 of this policy. |
D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, other purchasing or consuming histories or tendencies in connection with our products and services, and other commercial information to the extent included in a Public Area. | For the business and commercial purposes described in Sections 3, 4 and 13 of this policy. |
E. Internet or other similar network activity. | Internet or other similar network activity: Technical information, including the IP address used to connect your computer or other device to the Internet, your login information, and information about your computer or other device being used to connect to our site, including browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform, information about your visit, including the full URL, clickstream to, through, and from our site (including date and time), products or services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page, and other information relating to Internet or similar network activity to the extent included in a Public Area. | For the business and commercial purposes described in Sections 3 and 4 of this policy. |
F. Professional or employment-related information. | Whether you are a music teacher or other music professional, in addition to information as above, details of the type of music you teach or your professional role, and your membership of any teaching association or other organisation for music professionals, and any other professional or employment-related information to the extent included in a Public Area. | For the business and commercial purposes described in Sections 3, 4 and 13 of this policy. |
G. Inferences drawn from other personal information. | Inferences reflecting personal preferences, characteristics, predispositions and behavior. | For the business and commercial purposes described in Sections 3 and 4 of this policy. |
14.2. Use of Consumer Information; Categories of Sources: We use consumer information for the business or commercial purposes described in the table above and in the manner described in Sections 2, 3, 4 and 13 of this policy with respect to personal data.
Regarding the categories of sources from which consumer information is collected, we collect consumer information that you submit to us. We also receive information that is otherwise collected when you use our website, including as described in Sections 2(a)(ii) and 3 of this policy.
We may receive information about you if you use any of our other websites we operate or other services we provide. Additionally, we work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies) who may provide information to us regarding our services to you, including as described in Section 2(a)(iii) of this policy.
14.3. Disclosures of Consumer Information for a Business or Commercial Purpose: Hal Leonard LLC may disclose your consumer information described in the table above to a third party for a business or commercial purpose, as described in the table above and in Section 5 of this policy with respect to personal data. In the preceding twelve (12) months, we have disclosed the categories of consumer information described in the table below (as further described in Section 14.1) for a business or commercial purpose to the following categories of third parties (as further described in Section 5 of this policy):
Category | Categories of third parties to whom we have disclosed consumer information for a business or commercial purpose in the preceding twelve (12) months. |
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A. Identifiers |
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B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), provided that this disclosure shall only apply to data elements that are listed in Section 14.1.B but that are not also listed in Section 14.1.A (Identifiers). |
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C. Protected classification characteristics under California or federal law, to the extent included in a Public Area |
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D. Commercial information |
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E. Internet or other similar network activity |
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F. Professional or employment-related information |
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G. Inferences drawn from other personal information |
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Any information posted to the Public Areas in the preceding twelve (12) months has been publicly available as described in Section 13.
14.4. Sales of Consumer Information: In the preceding twelve (12) months, Hal Leonard LLC has not sold, nor does it or will it sell, consumer information.
14.5. California Residents’ Rights and Choices: The CCPA provides California residents with specific rights regarding their consumer information. This Section 14.5 describes your CCPA rights (to the extent applicable to you) and explains how to exercise those rights.
14.5.1. Access to Specific Information and Data Portability Rights: You may have the right to request that Hal Leonard LLC disclose certain information to you about our collection and use of your consumer information over the past 12 months. Once we receive and confirm your verifiable consumer request (in the manner described in Section 14.6 below), to the extent required by the CCPA, we will disclose to you:
14.5.1.1. The categories of consumer information we collected about you.
14.5.1.2. The categories of sources for the consumer information we collected about you.
14.5.1.3. Our business or commercial purpose for collecting [that consumer information.
14.5.1.4. The categories of third parties with whom we share that consumer information.
14.5.1.5. The specific pieces of consumer information we collected about you (also called a data portability request).
14.5.1.6. If we disclosed your consumer information for a business or commercial purpose, a list of disclosures for a business or commercial purpose, identifying the consumer information categories that each category of recipient obtained.
We will not provide the foregoing access and data portability rights for B2B consumer information prior to January 1, 2021.
14.5.2. Deletion Request Rights: You have the right to request that Hal Leonard LLC delete any of your consumer information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm a verifiable request from you (if you are a California resident) in the manner described in Section 14.6 below (“verifiable consumer request”), we will delete (and direct our service providers to delete) your consumer information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
14.5.2.1. Complete the transaction for which we collected the consumer information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
14.5.2.2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
14.5.2.3. Debug products or services to identify and repair errors that impair existing intended functionality.
14.5.2.4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
14.5.2.5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
14.5.2.6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
14.5.2.7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
14.5.2.8. Comply with a legal obligation.
14.5.2.9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will not provide the foregoing deletion rights for B2B consumer information prior to January 1, 2021.
14.6. Exercising Access, Data Portability, and Deletion Rights:
14.6.1. To exercise the access, data portability, and deletion rights described in Section 14.5 above, please submit a verifiable consumer request to us by either: (1) calling us at 1.800.524.4425; or (2) contacting us at privacy@sheetmusicdirect.com. Only you, or someone legally authorized to act on your behalf (such as an authorized agent), may make a verifiable consumer request related to your consumer information. You may also make a verifiable consumer request on behalf of your minor child. You may make a verifiable consumer request for access or data portability no more than twice within a 12-month period. The verifiable consumer request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected consumer information or an authorized representative; and (ii) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with consumer information if we cannot verify your identity or authority to make the request and confirm the consumer information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use consumer information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. We use the following process to verify consumer requests:
14.6.2. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing. If you have an account with us, we may deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your consumer information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. If your requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee, taking into account the administrative costs of providing the information or communication or taking the action requested, or refuse to act on the request and notify you of the reason for refusing the request.
14.7. Non-Discrimination
14.7.1. We will not discriminate against you for exercising any of your CCPA rights, including, unless permitted by the CCPA, by:
14.7.1.1. Denying you goods or services.
14.7.1.2. Charging you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
14.7.1.3. Providing you a different level or quality of goods or services.
14.7.1.4. Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
14.7.2. Notwithstanding the foregoing, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie Type | Cookie Name | Description | Opt-out link |
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Strictly necessary | Strictly Necessary cookies let you move around the website and use essential features like secure areas, shopping baskets and online billing. | ||
cuser | Remembers user country, user currency, user type, and user ID | ||
ASP.NET_SessionId | Provides session information such as shopping basket | ||
cloggedin | Determines if the user logged into the site | ||
Functionality | Functionality cookies are used to provide services or to remember settings to improve your visit. | ||
passStatus | Determines if the user is a current or past PASS subscriber. | ||
ipad_popup | Informs the users about our Sheet Music Direct for iPad and iPhone app | ||
Performance | Performance cookies collect information about how customers use our website e.g. which pages they visit, and if they experience any errors. These cookies don't collect any information that could identify them - all the information collected is anonymous and is only used to help us improve how our website works and understand what interests our users. | ||
__utma | Provides site analytics | http://tools.google.com/dlpage/gaoptout?hl=en | |
__utmb | Provides site analytics | http://tools.google.com/dlpage/gaoptout?hl=en | |
__utmc | Provides site analytics | http://tools.google.com/dlpage/gaoptout?hl=en | |
__utmz | Provides site analytics | http://tools.google.com/dlpage/gaoptout?hl=en | |
Behavioral | Behavioral cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognising that you have visited our website. | ||
BaynoteUserId | Provides similar product recommendations | ||
BaynoteUserCode | Provides similar product recommendations | ||
bn_u | Provides similar product recommendations | ||
bn_trail | Remembers your recently viewed products | ||
user_cookie_agreement | Allows site to determine if user has seen cookies |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after 30 days.
Last updated: July 1st, 2020