Terms and conditions

Terms and conditions

Please read these Terms & Conditions carefully. By using the SheetMusicDirect.com website, you agree to be bound by these conditions.

A contract will not exist between you and SheetMusicDirect.com until your order acceptance confirmation has been sent to the email address you specified when you made your order. SheetMusicDirect.com reserves the right not to accept any order.

1. Usage

1a. Digital Sheet Music

When purchasing digital sheet music at SheetMusicDirect.com you are purchasing the right to:

  • i. print each copy of sheet music ordered on one occasion only; and
  • ii. view the sheet music ordered on screen at SheetMusicDirect.com as long as it remains in the catalogue.

You DO NOT have the right to:

  • redistribute the sheet music in any form or file format for commercial or any other purposes, or
  • alter, edit or tamper with the sheet music file or print-out, other than alterations authorised by SheetMusicDirect.com and available through the Noteflight sheet music viewer (e.g. transposition).

1b. Audio/Video Downloads

You may only use audio and/or video downloads from SheetMusicDirect.com for personal, non-commercial, use. When purchasing audio/video downloads from SheetMusicDirect.com, you are purchasing the right to:

  • i. View/listen to your downloaded file on your PC an unlimited number of times,
  • ii. Burn audio downloads to an audio CD up to 2 times, and
  • iii. Transfer audio or video downloads to a portable device up to 2 times.

SheetMusicDirect.com reserves the right to change the rights granted in these Terms and Conditions at any time without prior notice.

If products from our online catalogue are removed or changed at any time, SheetMusicDirect.com shall not be liable to you in any way.

You DO NOT have the right to:

  • Redistribute downloaded products to third parties by any means.
  • Rent, give or lend downloaded products to third parties.
  • Perform, show, broadcast (by any means), or play downloaded products in public,
  • Use automated systems (except for those that may be provided by SheetMusicDirect.com) for accessing or downloading audio/video tracks, or
  • Attempt to circumvent, alter, or in any other way modify any copy-protection technologies placed on downloads offered for sale from SheetMusicDirect.com.

For more information regarding music copyright, please refer to the following website:


2. System Requirements

Use of the SheetMusicDirect.com website requires compatible hardware, internet access, and certain software. The performance of our service can be affected by the quality of these factors. You accept that it is your responsibility to ensure that these requirements (which may change occasionally) are met by your system. For more information on what you need, please see our System Requirements page.

We strongly recommend that you use a high-speed internet connection in order to use our service.

Any reference to 'Windows Media Player', 'Scorch', or other third party software, should be taken as advice only, and not as a guarantee of the performance of such software. Any complaints about the performance of third party software should be made to the relevant companies who own the software.

3. Prices

Price information displayed on the SheetMusicDirect.com website is subject to change without prior notice.

4.Returns and Refunds

Digital sheet music and MP3s are not returnable after purchase due to their digital nature and immediate accessibility. This policy ensures the protection of copyright and intellectual property rights of the creators and publishers.

If you encounter technical or quality issues with your digital content, please contact our customer support team for assistance (help@sheetmusicdirect.com).

If a digital product is purchased accidentally, a refund may be requested within seven days of purchase. To qualify, the product must not have been downloaded or used extensively. We reserve the right to decline a return if there is evidence of significant use or abuse.

To request a refund, please email help@sheetmusicdirect.com with your order number and reason for return.

Please note that we cannot refund in-app purchases.

No refunds will be granted after 7 days.

5. Jurisdiction

All purchases from SheetMusicDirect.com are subject to United States Law and the exclusive jurisdiction of the United States courts.

6. Our Details

SheetMusicDirect.com is a division of Hal Leonard LLC

7777 West Bluemound Road Milwaukee, WI 53213, USA

If you have any questions about these Terms and Conditions or our refunds policy, please email them to help@sheetmusicdirect.com.


PASS Terms and Conditions